Do you ship outside of the US?
Please check the listing, I usually ship to US, CANADA and Europe. Some item I ONLY ship within the US (48 States) for convenient purposes. Alaska and Hawaii Bidders may or may not be billed EXTRA for shipping. Please email first for the cost before purchase for details.
I change my mind after payment, Can you provide refund?
If item has not been shipped, I'll refund the payment. If the item has been shipped, refund will not be provided unless the item is returned. A 20% restocking fees will be charged for shipped item that hasn't been opened. For unopened item, I'll only charge the shipping fees.
How long will the shipping take?
a. Standard Shipping with Fedex Ground (USA Continental States only) will take 3-6 business days.
b. USPS Priority Mail - 2-4 Business days
a. USPS Priority Mail - 4 to 10 Business Days (Note: custom will delay delivery)
b. USPS Express Mail - 3 to 5 Business Days (Note: custom will delay delivery)
An item is damaged or missing. What do I do?
I highly recommend purchase insurance for shipping. Please email me for claim assistance. I'll need picture for proof to show to delivery company. Usually it'll take 7-14 days for claim to be processed.
Where's my tracking number?
I'll update the tracking thru Paypal after I shipped the item. Paypal will send the tracking thru email. Please check Paypal account. If you do not receive it within 48 hours, then please email me. If you pay with cashier check/ money order. I'll email the tracking once payment is cleared.
I sent a message to you. Why I haven't heard any answer?
I'm sorry for the delay. I will try to answer any questions as soon as possible. Please allow at least 12 hours for your question to be answered. From time to time I also have other obligation, please understand about this delay.
Why should I buy from me?
I have sold many items thru ebay for past 7 years. I have 815 (99.7%) positive feedbacks. I also pack well and ship fast. Also, I'll try to answer any questions as qucikly asap? Email me!
What are your terms & conditions?
1. Why buy from me? Fast shipping, 100% positive feedback, Verified account! Check my listing at ebay.
2. Buyer must reply within 2 days to secure the purchase. Payment must be received within 3 days.
3. I accept payment with Paypal (credit card, e-check & direct pay with confirmed address) and Money Order. Please let me know if you send the money order.
Will ship in 24 hours after payment is received.
4. All sales are final except DOA. For DOA, please contact me within 3 days of receiving the item to process.
Warranty provided by Manufacturer.
5. Please read item description carefully. By purchasing the item you are agree on all the terms & conditions.
6. Any Questions please email.
What are your shipping & handling policies?
1. Fast shipping, Will ship in 24 hours after payment is received.
2. Will ship to USA (48 Continental STATES). For Alaska and Hawaii, please email for details.
3. Will ship in 24 hours after payment is received and provide tracking number.